Frequently Asked Questions

ORDERING CAKES AND PASTRIES

How long is the lead time to place the order?

  • We normally tell our clients to place their orders AT LEAST 3 weeks in advance, but we can accept until 2 weeks in advance depending on the availability of the schedule. We just need enough time to prepare our weekly cake time table and synchronise our schedule with the commissary.

What is the price range for you cakes?

    • The rates for the 1-tiered, fondant cakes are as follows:
  • Cake size
  • Price Range
  • 6 inch cake
  • P2,500 – P4,000
  • 8 inch cake
  • P3,500 – P5,000
  • Multi-tiered cakes are quoted depending on design. 2 to more tiered cakes start at P5,000 and may go up depending on size, number of edible layers, and design.

How do we place an order?

  • Before placing an order, it is best to check our previous work as to familiarise with our cake decorating style. They can be seen through our blog: http://cakestudio.theroyalpiccadilly.com.ph Chances are, your order/s will look like the cakes and desserts we’ve previously done.
  • Once you’ve decided that TRP is the cake studio for you, please fill out the Order Form. This is also accessible once you enter our blog. It is the link on right most of the menu. You may also directly access the link: https://trpcakestudio.wordpress.com/order-form-2/
  • If order is placed through the restaurant, you may choose to fill up the form at your own convenient time, or have our restaurant representatives fill it up for you. They will inform us as soon as the order has already been placed so we can avoid conflicts in schedule with our current cake projects.
  • For in-house (TRP events), the restaurant representatives will coordinate with the studio. Please provide them your ideas, colour motifs, pegs and invitation (if applicable), and the restaurant will forward them to the studio for you. These will inspire our cake artists to come up with a design that will fit your concept.
  • For cakes that are for pick-up (not in-house events), the cake studio will use the information provided to get in touch with you, most likely via e-mail. From there you may send your pegs and moodboards and other collateral we may use for your cake. Please be patient for us to sift through our e-mails. We’re all decorators in the studio. Once we’re deep in sugar, typing becomes impossible.

Do we have to meet up with the artists to discuss designs?

  • Meet-ups aren’t necessary. We coordinate with most of our clients through e-mail. Through e-mail, we can exchange ideas, and easily document the design process between our clients and ourselves. The internet has allowed us to accommodate cake orders from clients who are on the other side of the globe for their loved ones back here in the Philippines.
  • Questions can be directed to the studio through our e-mail: iwantpiccadilly@gmail.com

Does the studio replicate cake designs?

  • We can replicate our previous cake designs.
  • As for cakes that have been designed by other cake decorators, we may only use these to inspire a new design. They may look similar, but out of respect for these artists, we try to avoid replicating them as much as possible.

Does the cake studio do character cakes?

  • Same with replicating cake designs by other decorators, we may only use pegs and characters as inspiration for our designs and are subject to artist’s interpretation.

Why are the prices different with non rainbow cake bases and other bases?

  • The rainbow cake is around 5inches in height compared to the other cake bases which more or less 3inches in height. Because it is taller, design is more complex to make sure that we are able to utilise the space the best way we can.

DOWN PAYMENTS, PAYMENTS AND BALANCES

How should we pay for our cakes?

  • To secure your date, we require at least 50% deposit through bank, or through the restaurant where we can accept credit or cheques too.
  • The balance may be paid in advance too, or on the date of pick-up.

TOPPERS and DECORATED FROSTED CAKES

Can you decorate frosted cakes?

  • We do not recommend decorated frosted cakes because frosted cakes need to be refrigerated. The best we can do is to provide toppers which can be placed on top of the cake once the cake is ready to be used.

Can I order toppers without the cake?

  • Our toppers are limited to cakes and cupcakes purchased at The Royal Piccadilly Restaurant.
  • The cake studio are coming up with toppers that are appropriate for events such as baby showers. These toppers are coming soon.

Can we choose to have a frosted cake instead and have it decorated with toppers on top?

  • The restaurant can accommodate orders for frosted cakes. They can also order for your toppers at the restaurant. These toppers will be provided separately, and is advised to be placed once cake is at the venue, or right before the cake will be used.
  • Toppers are quoted according to the complexity of design.

How big are the toppers?

  • Toppers for frosted cakes that are provided by the studio may only be up to 3 to 3.5 inches (including mound) in height to make sure it will remain stable. The studio has to take into consideration the structure and weight to make sure they are light enough for the cake to handle. For bigger toppers and intricately designed cakes, the cake studio recommends opting for fondant covered cakes.

PICK-UPS, DELIVERIES, and SERVING

Do you deliver?

  • Decorated cakes and desserts may be picked up at the restaurant. It’s The Royal Piccadilly, 2nd floor Petron La Vista, Katipunan cor. Mangyan Road, Loyola Heights, Quezon City.

How do I store and transport my cake and desserts?

  • Transport the pastries on a flat surface. Please be cautious with bumpy roads, and avoid placing the desserts somewhere the sun directly hits.
  • Decorated desserts SHOULD NOT be placed in the refrigerator. Fondant decorated pastries will bleed if placed in a humid environment and may cause the colour to run. It is best to place them in a nice, cool, and dry area, preferably an air-conditioned room until right before it will be used.

Serving the cake

  • To construct your cake, we use non-edible materials like straws, dowels, and toothpicks. Please be cautious when allowing children to eat the decorations.
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